Privacy Policy – India
Effective Date: 15 September 2025
This Privacy Policy describes how Skanda Enterprise (“we”, “us”, “our”) and its affiliates, subsidiaries, and brands, including Tutu-Me! and South2Mouth, collect, use, and protect your personal information when you visit our website and purchase our food products.
By using this website, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Data : Name, billing/shipping address, email, phone number, payment details, and purchase history.
- Automatically Collected Data : IP address, browser type, device information, cookies, website usage data, and analytics.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders, deliver products, and provide customer support.
- Communicate with you about your orders, promotions, and updates (only with your consent where required).
- Improve our website, services, and product offerings.
- Ensure compliance with Indian legal obligations, including taxation and consumer protection.
3. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Payment processors (for secure payments).
- Logistics and courier partners (to deliver your orders).
- IT and analytics providers (to operate and improve the Website).
- Legal and regulatory authorities, if required by Indian law.
4. Security
We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We use industry-standard measures to protect your data, but no online system is 100% secure.
5. Your Rights
Under Indian law, you may:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time.
Requests may be made by contacting us at care.tutume@gmail.com
6. Data Retention
We retain personal data only as long as necessary to:
- Fulfill your orders.
- Comply with Indian tax and accounting regulations.
- Resolve disputes and enforce agreements.
7. Cookies and Tracking
Our Website uses cookies and tracking technologies to:
- Improve your browsing experience.
- Analyze traffic and performance.
- Provide personalized offers.
You may disable cookies via browser settings, but some features may be limited.
8. Children’s Privacy
Our Website is not directed to children under 18. We do not knowingly collect data from minors.
9. Policy Updates
We may update this Privacy Policy. Updates will be posted on this page with the effective date.
10. Governing Law
This Policy is governed by Indian law, and any disputes are subject to the jurisdiction of the courts in Ahmedabad, India.